Phi Nguyen
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December 27, 2024
Perspective. On a Christmas morning filled with unexpected warmth and quiet resilience, I rediscovered the profound purpose of healthcare—to bring hope and compassion to those who need it most.
This Christmas morning, long before the first light of dawn appeared, I was already on my way to work. The streets were still quiet, the world wrapped in the stillness of the holiday. Yet, as I drove, I couldn’t help but feel annoyed and dreadful, wondering why I had to work while others stayed home with their families. The thought of missing out on cherished traditions weighed on me. But when I arrived at the hospital, everything changed.
The hospital was alive with purposeful energy. My role for the day involved preparing and delivering medications to various units. Each delivery required meticulous attention—ensuring the right patient received the right drug, double-checking dosages, and verifying every label against the orders. It’s a system built on precision, but today, there was something more. Amid the methodical routine, there was an unspoken sense of compassion and solidarity.
Walking through the units, I was struck by the unexpected warmth of the day. Christmas jazz drifted softly in the background, blending seamlessly with the steady, rhythmic beeping of monitors. Sunlight streamed through large glass windows, illuminating the hallways with a golden hue. Outside, the sky was bright and cloudless, but within the hospital, the air carried a poignant mix of hope and quiet struggle.
Each unit felt like stepping into a different family’s home. Tables were adorned with cookies, bread, pasta, and treats—a humble but heartfelt feast laid out with care. Families clustered around their loved ones, sharing quiet conversations and creating moments of togetherness amid the cold clinical backdrop. There was a striking familiarity to it all—the shared food, the soft laughter, the warmth of children in Christmas pajamas. Flowers added splashes of color, small but meaningful gestures of the holidays and love. For a fleeting moment, it was easy to forget this was a hospital.
And yet, the reminders of reality lingered. Patients still lay unconscious, their monitors a quiet but persistent accompaniment to the scene. The hallways, lit with a candescent glow, seemed to radiate warmth not just from the light, but from the collective emotions of everyone within. It was a perplexing mix of sorrow and solace—a space where sadness and comfort coexisted. In certain moments, if you caught the light at just the right angle, there was something else: a glimmer of joy, of resilience, of hope that refused to fade.
For the first time, I truly felt what it means to share in the hope of my patients and their families. It’s a hope that transcends mere aspirations of optimal care or efficiency. This was something deeper, something nearly indescribable—a profound sense of purpose that bound me to others in ways I had never fully grasped. It’s the kind of purpose that pulls you beyond yourself, out of the routine, and into the shared human experience.
For those of us who have been in healthcare for many years, it’s easy to lose sight of how fulfilling this work can be. We know, of course, that it’s meaningful—our calling. We’ve spent countless hours studying, training, and perfecting our craft because we believe in it. But today was not just a reminder of that belief; it felt like I experienced something entirely new, as if seeing it for the first time again.
I didn’t choose this path simply to excel or achieve something tangible. Today, I realized I chose healthcare because it’s about being present in moments like these—when people need hope, comfort, and someone to fight alongside them. While they fight in their own ways, I must fight for them. My role isn’t just to treat but to stand with them, to share their hope, and to honor the trust they place in me.
As I reflect on this day, one thought lingers: I hope that, one day, when it’s my turn to be in those halls or in those beds, a healthcare worker will offer me the same light. The same kindness. The same hope.
I entered the hospital this morning feeling selfish, but I leave tonight inspired in ways I never expected. Christmas in a hospital is unlike anything else—melancholy, humbling, and profoundly moving. It’s a space where hope persists even in the hardest moments, and I am honored to be a part of that fight. This experience reaffirmed why I chose this path and why I must continue, not just for myself, but for all those I serve.